March 24, 2020

Re: Essential or Critical Services

Dear Valued Partner,

KIK is closely monitoring federal and state notices and have confirmed that in each applicable jurisdiction, KIK products have been deemed “Critical” or “Essential”. We remain fully operational, continuing to service our customers while adhering to government and health regulations.

As such, KIK Suppliers’ activities supporting KIK’s “Critical” or “Essential” activities are also deemed “Critical” or “Essential”.

The KIK Integrated Supply Chain (ISC) Team has developed plans to manage the different challenges across our business units by driving the supply chain to match pace with increased customer demand. To support the changing consumer patterns, we have made the following changes:

• Simplifying product portfolio

• Developing and communicating 13-week dependent demand forecasts

• Expanding operations to 3rd shift and weekends

• Leveraging relationships with FEMA-preferred carriers to ensure ability to deliver to

  restricted areas, if necessary

With the increase in demand for chlorine, caustic, and resins, we are experiencing slight delays in rail car shipments. If you experience shortages or delays, please notify the delivery facility immediately.

Thank you for your continued support.